Watch Now: Exclusive Insights from Forrester’s AI Expert on the Future of AI and Patient Engagement

Max Ball author of The Forrester Wave ™ on conversational AI, discusses how rising patient expectations are driving a new standard for digital experiences.

Hear Max's take on:

  • ●
    The latest experience trends & data
  • ●
    Generative & Agentic AI
  • ●
    Omnichannel Communication
  • ●
    What’s holding organizations back
  • ●
    How to stay ahead and stand out

Watch Now: Exclusive Insights from Forrester’s AI Expert on the Future of AI and Patient Engagement

Max Ball author of The Forrester Wave ™ on conversational AI, discusses how rising patient expectations are driving a new standard for digital experiences.

Hear Max's take on:

  • ●
    The latest experience trends & data
  • ●
    Generative & Agentic AI
  • ●
    Omnichannel Communication
  • ●
    What’s holding organizations back
  • ●
    How to stay ahead and stand out

Smart Communication. Better Care.

Max Ball, Principal Analyst at Forrester, is a recognized expert in AI-powered customer experience. Vijay Verma, VP of Product at TeleVox, leads the development of AI-native solutions built for healthcare and payer organizations. Together, they offer deep insight into how AI is transforming communication and engagement.

speaker1

Vijay Verma

VP of Product

Mosaicx | Televox

speaker2

Guest Speaker

Max Ball

Forrester

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